Florida lawsuit alleges debt collection harassment contributed to man’s death

September 21, 2009 by Todd Murray · Leave a Comment 

A recently filed lawsuit in Florida alleges that debt collection harassment contributed to a man’s death. According to a Tampa news story, when Stanley McLeod had to quit his job because of a heart attack, he fell behind on his mortgage and other bills. Predictably, McLeod began receiving calls from debt collectors. According to the story, the calls were so frequent and harassing, that McLeod’s blood pressure and stress levels increased dramatically, ultimately contributing to his death. The story quotes McLeod’s wife as saying that there were 10 to 12 calls a day and that the calls upset McLeod so much that he would get very red in the face and short of breath. One of the voice messages left by the debt collector attempted to humiliate McLeod by sarcastically commenting on the emergency helicopter ride that McLeod endured after the heart attack that led to his job loss. According to the story, the message told McLeod to “[g]et your act together and make the payments on your mortgage. Why don’t you have that helicopter pick you up and bring that payment to the office.” McLeod’s wife remarked that “[t]hey humiliated him, they harassed him, and they didn’t care. You know that if things had been handled differently by this company, he may still be here.”

This this type of debt collection harassment is not only illegal under the Fair Debt Collection Practices Act (FDCPA), but it is simply inhumane. Some may argue that McLeod will never be able to prove that the debt collector’s harassment medically contributed to his death. While this may very well be true, it misses the point. No person should ever be harassed and humiliated in this manner simply because they owe a debt. Using this type of extreme harassment and abuse just to collect a few dollars is despicable.

More recordings show pattern of debt collectors making abusive calls (via Consumerist)

What to do if you’re abused or harassed by a debt collector

August 31, 2009 by Todd Murray · Leave a Comment 

200The percentage of delinquent accounts has reached record highs in the current economic climate. Unfortunately, that means that the volume of collection calls and letters has increased as well. With consumers strapped for cash, some debt collectors will inevitably resort to harassing, abusing and misleading consumers in an attempt to obtain payments. This post details many common violations of the Fair Debt Collection Practices Act committed by debt collectors. What can you do if you are have been harassed or abused by a debt collector in violation of the FDCPA?

First, save all voice messages left by debt collectors. Next, you should take detailed notes of every conversation you have with a debt collector. These notes don’t have to be fancy. Just use a pen and paper and make note of everything that was said during the conversation. Then, sign and date each note and save them. Third, save all copies of letters and other correspondence from debt collectors. Finally, if you believe that the debt collector’s conduct has violated the FDCPA, consider discussing your case with a consumer lawyer. You have a right to sue debt collectors that violated the FDCPA and receive money damages.

If you live in Minnesota and believe a debt collector has violated the FDCPA, feel free to contact me for a free case evaluation.

(photo: Joriel “Joz” Jimenez)


You can sue a repo man that wrongfully repossesses your car

August 3, 2009 by Todd Murray · Leave a Comment 

I’ve talked to a couple people lately who have told me about some really awful behavior by repossession agents. One person was run off the road by two repo agents working in tandem. Another was forced up against a wall and told that she was going to jail if she didn’t turn her car over. A third was physically dragged out of her car by the repo agent.  Needless to say, all of these people were terrified by their experiences. All three of them called the police  and all of them were told that the police would not get involved.

3606871463_3d9d351e381Fortunately for these people, they do have a recourse. The conduct described above is a violation of a number of laws. First, it is a wrongful repossession, at least in Minnesota. In Minnesota, repo agents are allowed to seize your vehicle without a court order, provided they do not “breach the peace”. Clearly, running someone off the road, slamming someone against a wall and threatening to put them in jail, and dragging someone out of their car all result in a breach of the peace. Thus, there is no longer a present right to possession of your car if the repo agent breaches the peace. If he seizes it anyway, he wrongfully repossesed your vehicle. The repo man may also be liable for conversion, which is essentially civil theft. Depending on the circumstances, you may also have a claim for assault, battery, or false imprisonment. And in some federal jurisdications, a wrongful repossession can also be a violation of the Fair Debt Collection Practices Act (FDCPA). In Minnesota, unfortuntely, federal courts have held that a wrongful repossession may not be a violation of the FDCPA.

You can sue a repo agent that has wrongfully repossessed your vehicle and receive money damages. If you live in Minnesota and have had a bad experience with a repo agent, feel free to contact me for a free case evaluation.

(photo: srqpix’s)

You can sue under the FDCPA even if you owe the debt

June 4, 2009 by Todd Murray · Leave a Comment 

moneyI’m often asked whether a consumer can sue a debt collector under the Fair Debt Collection Practices Act (FDCPA) if they owe the underlying debt. The answer is a resounding YES! The main purpose of the FDCPA is to protect all consumers against debt collection abuses, whether they owe the underlying debt or not. In fact, most people who sue debt collectors under the FDCPA owe the debt. 

The FDCPA prohibits abusive, deceptive, and unfair debt collection practices. Some of the more common debt collection practices prohibited by the FDCPA are:

  • informing third parties that you owe a debt;
  • contacting you at inconvenient times or contacting you at work after you’ve told the debt collector not to;
  • threatening you with violence;
  • using abusive or profane language;
  • threatening to take legal action when the debt collector has no intent to do so;
  • falsely implying that you committed a crime by not paying the debt.

If a debt collector violates the FDCPA, you have the right to sue the debt collector and recover damages. You are entitled to $1,000 in statutory damages and compensation for actual damages, such as emotional distress. And if your case is successful, the debt collector must pay your attorney fees. Because of this, most consumer lawyers will accept a FDCPA case on a contingency fee arrangement. This usually means you will not have to pay any attorney fees, unless your case is successful. 

If you’ve been a victim of abusive, deceptive, or unfair debt collection practices and you live in Minnesota, feel free to contact me for a free case evaluation.

(photo: AMagill)